Chapter 2: Gifts needed by an abbot or abbess (paragraph 5-6)

They should make their own the different ways of teaching which the Apostle Paul recommended to Timothy when he told him to make use of criticism, of entreaty and of rebuke. (From para. 5 of Ch. 2 of Saint Benedict's Rule, trans. by Patrick Barry, OSB, 1997.)

If I'm to know how to guide someone most appropriately, I must first listen to them with the ear of my heart.